All professions that serve to:
- Participate in defining airport strategies using studies and analyses
- Define strategies and measures (prices, products, offers, distribution) which develop the air network, traffic and non-aviation activities
- Deploy and manage action plans for aeronautical activities (passengers and freight) and non-aeronautical activities (shops, catering, real estate, car park and access, etc.)
DIGITAL DEVELOPMENT OFFICER
The airport’s digital development manager is responsible for designing, implementing and leading the digital policy in line with the strategies of the airport company and its performance objectives.
- Advanced computer literacy, both in web and mobile environments,
- Expert in issues and constraints related to the implementation of IT projects on web and application platforms,
- Natural ability to work on technical projects (flow management, interface/BDD dialogue),
- Project management and cross-functional management skills,
- Organisational skills, autonomy, and a proclivity for discussion, rigour, reactivity and communication,
- Experience in the airport sector if possible,
- Very good level of English,
- Excellent oral and written communication skills
- To serve the airport's development policy through the implementation of digital tools in order to improve the visibility of the airport's offers and services,
- To contribute to overall results through the development and implementation of marketing communication strategies,
- To assess and analyse results obtained and propose the necessary adjustment, optimisation and regulation measures,
- To manage relations between various departments (marketing, communication, IT, external agencies, etc.) in order to bring digital projects to a successful conclusion.
CUSTOMER RELATIONS OFFICER
The customer relations officer contributes to the management of the commercial and real estate activities of the passenger terminal's non-aviation clients by being their main contact, and by managing and monitoring their contracts and their various requests.
- Knowledge of the airport environment,
- Public relations,
- Negotiation skills,
- Organisation of events.
- To tailor commercial offers to the needs and expectations of the airport's customers,
- To coordinate clients' requests for works, fittings, relocations, transfers (etc.),
- To act as a middleman between non-aviation clients and internal departments,
- To communicate relevant information to clients that may affect their business.
PARKS AND ACCESS OFFICER
This person is responsible for managing access to the car parks and to the business premises, collecting parking fees from customers of the public car park and ensuring that the car park facilities are maintained in good working order.
- Specific technical training in IT related to the use of parking software,
- Basic operations related to the handling payment (counting, debit card payment transfer, cash register),
- Computer knowledge and proficiency using Microsoft Office,
- English language skills.
- To informing and guide the general public,
- To manage the airport car parks and access points (collecting car park fees, returning funds in case of error at the automatic payment points, drawing up the monthly summary of receipts (cash, cheques, credit cards), keeping a cash float up to date and contributing to the management and emptying of the automatic payment points)
- To encode and issue parking tickets,
- To manage lost property,
- To carry out video surveillance and incident monitoring of parks and accesses,
- To manage access points and ensure the proper functioning of equipment.